How Do Faculty Experience and Respond to Classroom Conflict?
Tuesday, March 10th, 2009We all know that classroom conflict is part of the teaching and learning process, but it is not often that we can find a window into the classrooms of others and get a sense of their experience. An article entitled “How Do Faculty Experience and Respond to Classroom Conflict?” in the open access International Journal of Teaching and Learning in Higher Education (2006, Volume 18, Number 3, 180-187) provides some insight.
The article (available as a pdf) was written by Steven A. Meyers, James Bender and Shantha Y. Thomas from Roosevelt University and their colleague Erin K. Hill from the Harvard Medical School. The authors present descriptive data about the nature and correlates of classroom conflict using a national sample of 226 psychology faculty members. They differentiated two different types of conflict, inattentive versus hostile, in the survey. Levels of conflict were not associated with instructors’ demographic traits or characteristics of their courses, but were related to professors’ choice of teaching methods, their demeanor, and how they responded to challenging situations. They also found that those conflict management techniques that address the relationship between faculty and students were most effective in reducing conflict.
Co-author Steven Meyers, Illinois Professor of the Year for 2007-2008, has also discussed some of his own approaches to managing classroom conflict in an earlier article in College Teaching. See: Meyers, S. A. (2003). Strategies to prevent and reduce conflict in college classrooms. College Teaching, 51, 94-98.

