Student FAQ - Electronic Course Reserves

What is available on Electronic Reserves?
You will find links to articles available in the library online journals, Audio lectures, and scanned documents. Essentially, the course content your instructor wants you to have access to throughout the term.

You should keep in mind that not all documents can be posted in ERes, depending on certain copyright limitations. Though many documents may be posted after we obtain permission from the rights-holder, some documents cannot be posted in their entirety and there are some that cannot be posted at all. You should work with your instructor to obtain citations and request those documents that cannot be posted on ERes through the WSU Library System Online Journal Search

Who has access to content posted on Electronic Reserves?
Most course content is password protected. Faculty or their proxy should provide the password to currently enrolled students in the course. Course content that is not password protected can be viewed by anyone.

Who do I contact if I can’t remember the course password?
Students should contact their instructor to obtain the password to access course content. The Electronic Reserves Department cannot distribute passwords to anyone but faculty.

How long does it take for reserve material to become available electronically?
It depends. We must seek and obtain permission prior to posting any copyright protected documents that faculty request. Certain permission requests may take longer than others depending on whether or not rights-holders have pre-authorized use of their content. To best prepare for the upcoming semester, we ask that instructors begin their request process as far ahead of time as possible. As a general guide, however, we offer the following estimates of turn-around time for posting:
- 1 business day for Audio Lectures recorded by Media Services in Lecture Halls
- 5 business days for documents in the Public Domain
- 14 business days for copyright protected documents
Requests are handled on a first-come first-served basis, so requests placed after the beginning of term will likely experience delays.

What software do I need to access course content?
 To view scanned and posted documents you will need a minimum of Adobe Reader, preferably, the latest version. You can access recorded lectures using most audio player software, such as RealPlayer.

What are the system requirements for Adobe Reader and where can I download it for free?
 A list of system requirements for Adobe Reader are posted on the products page of Adobe.com.
To download Adobe Reader for free click here.

What are the system requirements for Real Player and where can I download it for free?
Visit RealPlayer for system requirements or to download the software.

Is there a way to magnify documents in Adobe so they can be read online?
Try clicking on the magnifying glass button with the plus sign (+) that appears near the top of the screen. Then move your mouse back onto the document (the hand is now a magnifying glass). Click on the document to increase the size by zooming in.

Who should I contact if I'm having problems accessing or using electronic reserves?
If you are experiencing technical difficulty, please contact the Electronic Reserves Department at ereserves@wayne.edu or call (313)-577-3384.