Shiffman Medical Library

Requesting F.A.Q.

  1. How do I know if I can request an item?

    get it buttonA button will display at the top of the screen of requestable items. Requestable items are generally:

    • Books from circulating and Storage collections
    • Journals from Storage
    • Sound recordings

    For items in Storage with no Get It button, please submit a Materials Storage Request Form (see #4)

  2. What do I need to place a request?

    • Something requestable
    • A OneCard, or other current WSU library guest card
    • No holds or fines on your library record
  3. How long will it take to receive my request/s?

    • CHECKED IN items:
      • In-building pickup: 24 hours
      • Delivery to another library: 48 hours
      • Storage items: within 1 ½-2 hours
    • CHECKED OUT items:
      • Available after they are returned by patron currently holding the book. This may be anywhere from the next day to an entire semester away. You may find MeLCat faster.
    • ON ORDER/IN PROCESS:
      • Available just after we receive the items requested.
        • From a few days for "in process" items,
        • To several weeks for "on order" requests
  4. How can I tell if the material I want is in Storage?

    • Visit the Storage Homepage
    • Or look for the Storage location listed on the catalog record
  5. How can I request an item from Storage that doesn’t have a request button?

  6. What cannot be requested?

    • DVD and VHS movies
    • Journals available in open-stack areas
    • Reference material and reserve material
    • Rare/closed items
    • Microfilm/microfiche.
  7. How long can I keep the item?

    • Generally standard circulation rules apply
    • Building use only can not leave the library

Shiffman Medical Library
Wayne State University
Mazurek Medical Education Commons
320 E. Canfield St.
Detroit, MI 48201
(313) 577-1094