Quality Indicators

  • "Improving Health Care Quality: A Guide for Patients and Family." Agency for Healthcare Research and Quality.
    http://www.ahcpr.gov/consumer/qntlite/qntlite.htm
  • "In search of quality health care." Consumer Reports Online
    http://www.consumerreports.org/ (Go to "A to Z Index," click on "HMO's Free 10/98")
  • "Health Care, Part 3." National Public Radio Online Morning Edition (Audio File)
    http://search.npr.org/cf/cmn/cmnps05fm.cfm?SegID=46329
    Requires Real Player (downloadable from the site). 8 minute segment on making informed decisions about health care with regard to the balance between cost, quality, and choice.
  • "Health Care, Part 4." National Public Radio Online Morning Edition (Audio File) http://search.npr.org/cf/cmn/cmnps05fm.cfm?SegID=46384 Requires RealPlayer (downloadable from the site). 8 minute segment on changes in approaches to prevent and manage disease based on scientific evidence from clinical research.
  • "Nursing Sensitive Quality Indicators for Acute Care Settings and the ANA's Safety and Quality Initiative." American Nurses Association. http://nursingworld.org/index.htm (Click on "Reading Room" on left sidebar, scroll down to "Nursing Facts from the American Nurses Association", click on the article link.)
  • "Understanding Health Care Quality." The Foundation for Accountability (FAACT). http://www.facct.org/educate/understand_hcq.html

Consumer Rights